Obamacare is going to be responsible for “about 7000 to 9000” customer service agents (a comically large estimate that gives some sense of how poorly understood the ramifications of the law are). This will no doubt be heralded as a good thing – a jobs bill – by many. The WaPo headline itself is sympathetic to this perspective.
But hiring ditch diggers is not productive, and that is exactly what these jobs are. These are jobs that would not exist save for the existence of the Byzantine law. They are not productive, they are wasteful. They should not be celebrated.